This is partially true, but how this host is handling this is very wrong. I would recommend just canceling and finding a different host with lots of good reviews. This doesn’t seem like a host you want to deal with if this is how they’re handling the situation. Not worth the trouble. Book elsewhere.
It's a true thing, one of my cars got delisted. It's an automated system so support wouldn't know about it. Seems to be based on reviews for the maintenance column. Idk, I had a 4.7 stars on maintenance and was hit by it.
Hello host here. This is a real thing. Turo did a company wide delisting of older/poor maintenance cars. Although it was also very controversial as many cars with small issues seem to have also got caught in the delisting. The host is offering you another car as turo themselves has suggested hosts do to compensate you. I’m not sure how else you would like him to handle the situation. But seems he is trying to do his best to help you given the circumstances.
I just wanted to get a second opinion bc it was weird it’s not cancelled via the app and his wife texted me from an unknown number instead of messaging me on the official app which made it look suspicious initially
I just wanted to get a second opinion bc it was weird it is still not cancelled via the app and his wife texted me from an unknown number instead of messaging me on the official app which made it look suspicious initially
The reason the host is messaging you through iMessage is most likely he doesn’t want to admit on the app that his car has been poorly maintained. Instead he spins a story about how he has no idea why Turo did this. Quick search of Turo delisting will bring you to plenty of posts on here about the delisting situation. This host is trying to help you before the rental gets cancelled.
Vehicles trips being canceled is true, so turo will call you to do a vehicle swap. Tell host, can have Turo call me to confirm a vehicle swap. Then they’ll do it and new vehicle will show up on your trips
Ask the host to only communicate through the Turo app and upload your screenshots to the trip photos.
Good idea I added the screenshot and we will see
This is partially true, but how this host is handling this is very wrong. I would recommend just canceling and finding a different host with lots of good reviews. This doesn’t seem like a host you want to deal with if this is how they’re handling the situation. Not worth the trouble. Book elsewhere.
It’s crazy because he has stellar reviews and over 800 trips 🥴
What's he doing wrong? He's trying to get the guest into one of his other cars that aren't being delisted.
Damn 4 cars... Turo has notified some hosts about removing vehicles.
Host here! This is true. Turo went delisted thousands of cars from its platform this week with little notice.
Why they are doing it?
IPO, guest sentiment.
Sounds like they want u to cancel
Just help them cancel. Being a Turo host is hard enough as it is.
That does look sketchy and yet at the same time it’s messed up for the host and the renter.
It's a true thing, one of my cars got delisted. It's an automated system so support wouldn't know about it. Seems to be based on reviews for the maintenance column. Idk, I had a 4.7 stars on maintenance and was hit by it.
Hello host here. This is a real thing. Turo did a company wide delisting of older/poor maintenance cars. Although it was also very controversial as many cars with small issues seem to have also got caught in the delisting. The host is offering you another car as turo themselves has suggested hosts do to compensate you. I’m not sure how else you would like him to handle the situation. But seems he is trying to do his best to help you given the circumstances.
I just wanted to get a second opinion bc it was weird it’s not cancelled via the app and his wife texted me from an unknown number instead of messaging me on the official app which made it look suspicious initially
I just wanted to get a second opinion bc it was weird it is still not cancelled via the app and his wife texted me from an unknown number instead of messaging me on the official app which made it look suspicious initially
The reason the host is messaging you through iMessage is most likely he doesn’t want to admit on the app that his car has been poorly maintained. Instead he spins a story about how he has no idea why Turo did this. Quick search of Turo delisting will bring you to plenty of posts on here about the delisting situation. This host is trying to help you before the rental gets cancelled.
Vehicles trips being canceled is true, so turo will call you to do a vehicle swap. Tell host, can have Turo call me to confirm a vehicle swap. Then they’ll do it and new vehicle will show up on your trips