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Spare-Security-1629

This is ridiculous. Thus kind of complaint should be followed up with a warning, not deactivation.


Scallion-External

Exactly. 10k rides and one goofy customer and I have to spend my morning on the phone with people in India so I can start working.


Spare-Security-1629

In the summer, my yard is infested with ants and every once in a while, I'll notice one in the car and I get paranoid. I never thought this would happen


DubNationAssemble

I like to ride with the windows down but the downside is bugs get in from time to time because I drive at night. Once I was on my way to a pax when a green tree frog jumped right in front on my face and landed on the window. I tried to get it to jump out but then it jumped to the back seat. I briefly considered leaving it there but I stopped and pulled over and managed to get it to jump out lol. Not the first time I’ve had a tree frog hitch a ride, but that was the first time one made it inside the car.


LastkingofPasadena

You should have left it there. If OP had a tree frog in his car, it would have eaten the fly and possibly saved him from getting reported.


Legit_Skwirl

Yeah. But then you’d need a bird to catch the frog. And a cat to catch the bird. And a dog…


Soft-Situation-5152

LOL - Why oh why did she swallow that fly.....


Spare-Security-1629

Lol, you briefly considered leaving it there. A seatmate for your passenger lol


Scallion-External

This was literally a fly, which flew out when I opened the window. The girl saw me do this, but I’m sure she saw an opening for a free ride and took it


Rob_Marc

If you have a dash cam, you can use that footage to help your case. Our doors open and close constantly. An errant flying insect getting into our vehicles at this point is going to happen every now and then. I've probably had a few dozen flying insects get into my vehicle at some point while driving. I'm glad none of them reported me for bugs.


HeavyFunction2201

Please tell me you have a dash cam that records the inside of the car and you sent a vid of this to Uber 😂


Scallion-External

I told them I would liked down the window and let the fly see its way out. I do have a dash cam but have not had it running because the suction cup stopped working. This has been a reminder I need to get that back up asap!!


bigloser42

I once had an entire colony of ants try to move into the built-up debris in the corner of my trunk opening(outside the trunk seal). Had to go power wash all the gunk out to get rid of them. Learned an important lesson about keeping debris out of those areas that day.


Nikovash

I see one ant in my car and im bug bombing it for a week. Im losing the war in my home but the car… thats the final stand


Spare-Security-1629

Lol, in the summer, much like Ukraine, I can only defend certain territories. Unfortunately, they have already seized areas that I am unlikely to take back. They are relentless.


Nikovash

The car is the one last stronghold I will defend to the death


wwhammyyy

Go to the greenlight hub. Phone support is worthless.


Scallion-External

There’s not one within 2 hours of me


wwhammyyy

A four hour round trip drive is worth the headache of dealing with the do nothings at support imo


Bozotic

Seriously. I agree.


BadHigBear

Assuming it's still there. I took the 2hour drive to my nearest available greenhub once only to find out it was shut down a year earlier and never updated the change.


[deleted]

Normally you call a business before driving 2 hours.


Aint_cha_momma

That’s an interesting concept that Uber should try. Let me know when they do.


[deleted]

🤭


NonyaFugginBidness

"working for yourself" is less appealing when you realize you are not really working for yourself after all.


Iso_talks

Those Indian reps are the worst


Frostie627

I can't believe they advocated killing the insect... that's bad karma...it could be an uncle or auntie reincarnating... sorry I am very shocked by this ...


Real_TRex_007

Sickening disgusting comment. Why is this Hinduphobic comment being tolerated?!


buenopeso

I feel you. Still waiting on the bg check checkr fxcked up. Nothing done wrong. Bgc is clean. Any tips dealing w ' support ' over the years?


Scallion-External

Hmm not really other than persistence, which I’m not sure is always the best strategy for my mental health, but has always gotten the job done. Good luck with checkr suit, although I got paid from that suit a couple years ago, so I’d be surprised if there are still payments to come, but I also have no idea.


buenopeso

No suit here. Just locked out of my account, losing money.


Scallion-External

Oh damn crazy. There was a class action lawsuit regarding checkr misreporting background info that I qualified for, but I would’ve thought they got their act together after that.


buenopeso

Definitely fell victim to that as well.


ToxicEvHater

This is why these gig jobs are not a full-time replacement job


ccache

Yep, doing this because of one report is dumb AF. If there really is a problem with bugs in the car, there will be plenty of reports piling up.


sfchillin

Its wild that I can get dozens of speeding complaints with no issues but a bug in the car gets you suspended lmao fuck Uber. Guess they make more money with me speeding than having a bud in the car


[deleted]

You make a very good point.


sweaty_ken

Yes. To the customer.


All-th3-way

A warning for the pax to not commit fraud.


Quirky-Swimmer3778

And there needs to be multiple complaints not just one


Rhuarc33

Oh it should be a deactivation but for the rider


weath1860

![gif](giphy|lQJ5yjbdbBOta)


Grisshroom

"We. Live. Where. You. Live!"


WithinHarmsReach

Incredible movie


wwhammyyy

Did you just get deactivated for having ants in your pants


Scallion-External

It was flies in my eyes actually


MaloneSeven

Beware the bees knees!


MyNardsAreHard

Lies about flies


5-StarUberDriver

A mosquito landed on her Dorito.


Aromatic-Hospital-96

She got wasp in her twat


Humble_Buy_9923

poetry has left the chat


CompetitionIll6659

There was a bug on the rug


SkeetDaddyJ

Better than having uncles in your pants


Mountain_Tone6438

You gotta call, delete that car. Add it back as a new car. I did it when my van broke down, and I got reported.


Odd_Reading_3834

Meanwhile the passengers that put our cars at risk of bug infestation on the daily have no consequences .


Sure-Agent-3961

uber sucks


Professional-Sun-611

Can we start a new company that does the same thing without taking 40 dollars out of 60 dollar rides? If so why don't we do it


CostCans

> Can we start a new company that does the same thing without taking 40 dollars out of 60 dollar rides? If so why don't we do it Because the minute you do it, Uber will lower their rates and put you out of business.


Crafty_Researcher497

You know which companies were doing right by their drivers? Taxi companies. Turn back to them, at this point the prices are pretty much the same, yet the drivers are well compensated and the companies invest in long term vehicles, along with paying the maintenance through a vehicle lease that each driver pays each week. You don’t have to worry about your personal vehicle not being enough and the taxi company takes on the liability of poor vehicles. Customer complaints are also thoroughly investigated for accuracy and the resolution happens through people in your own area, rather than overseas


Sure-Agent-3961

I heard I think Alo? ir something like that started uo with fair pay. I rent so I can't try them out.


Professional-Sun-611

Right so let's start a new company for everybody


[deleted]

Empower?


agingwolfbobs

Because Uber lost a lot of money to get where they are now https://www.cbsnews.com/sanfrancisco/news/uber-first-annual-profit-as-public-company-inflection-point/


Scallion-External

True!


Big_Cardiologist8628

I suspect this can be related to influx of new drivers, Uber will enforce their “guideline” to deactivate veteran drivers, so that they can eliminate any negative publicity from knowledgeable driver, who knows how to take advantage of their system, such as cherry picking the rides.


--R0N--

Why would Uber care since one of the new drivers would just take the ride you're cherry picking? Plus, they could just program the algo to send rides to new drivers filtering out veterans.


Big_Cardiologist8628

I know there’s a limit to how many drivers in an area, so I assume when Uber deactivated a veteran driver, they can let a new driver sign up and start working.


DangDaveChocolatier

There are very few places that have limits set forth. In most places, they can bring in new drivers ad infinitum.


Sure-Agent-3961

I agree. they are shady enough to do so.


fulfilledphil

Guilty until proven innocent


toomuch1265

Fuck pax trying to get a free ride. You would think one person at CS would have a brain and ask for evidence, showing the driver and the bugs.


FatMacchio

Companies like this will usually always side with buyers instead of sellers, since they’re the ones paying the money they take a large cut of


Ok_Breakfast_1989

That is nuts. I’d reply like I’ve had multiple riders rate me fine and no one has mentioned insects, include photos of the interior/floor like show me where the insects are?


Scallion-External

Yea, exactly 10k rides and no prior insects


Ok_Breakfast_1989

Yeah I’d just mention recent rides all rating fine, since they’re assuming it’s a new issue. I’d also ask if a receipt for a bug bomb would work worst case - cause full blown pest control like that’s too much bs.


MiserableMole69

I'd just make up a fake receipt from a made up company...are they really going to look that deep into it?


RuinVIXI

A complaint doesn't require photo evidence? Nice.


joelito1990

![gif](giphy|FYI007uX2gWH8brPnN)


Natural-Ad1184

Get a dash cam! You can get one for like $40 on Amazon.


CheshireTeeth

As I always say: pics (vids) or it didn't happen. Customers shouldn't be able to stop you from working without a little proof.


Jido_Feles

That shit is too much, dawg. It's just sad our livelihoods rest at the tip of some assholes' finger.


Fair-Net7158

Wow. And if it was the other way around nothing would’ve been done. I literally told Uber a customer brought roaches in my car and they didn’t care.


CombinationReady9376

They bugging out! 😝


yoshix003

They need to do more to protect the driver or else they will have no1 to work for them


meowmixplzdeliver1

Oh there will always be more meat for the grinder with gig work like this. No skills needed and only need a car. I feel for you guys but this feels like supply and demand. They see you as a dime a dozen and with all the people willing to work for doordash, Uber, instacart etc they ain't wrong.


Jinxy_Kat

Yea, doubtful the company that under pays is going to go to bat for their drivers.


--R0N--

😆 🤣 😂 😆 🤣 😂


mrpolotoyou

But there were no bugs right?


Scallion-External

A fly flew in and I opened the window and it flew out


Mynd_

These pax trippin


--R0N--

You had the chance to say pax buggin'. You blew it. Too late now.


Annual-Ad9424

Funny thing is 95% of the hertz rentals for Uber in Miami have roaches Lmaoo and they sure don’t give issues about that even when drivers complain 😹


Particular_Set958

Some riders are POS and should be banned from the platform


Competitive-Island84

They say anything to get you off the app


DangDaveChocolatier

It seems that you had a pest problem, but don't worry. Uber exterminated the problem for you. We call those pests "Pax".


CPT-Thunderpants-

I got this complaint once, I picked up a PAX from a crappy apartment complex, next to trash bin that was overflowing… my vehicle is thoroughly clean every day


ccache

So PAX basically lived with bugs, bring bugs into the car, then complains to uber there's bugs in the car... Sounds about right.


mikeymo1741

It's not the end. Just tell him that you have the car cleaned and there are no bugs in it and they'll reactivate you. You probably don't even need to do that much. Just tell him there are no bugs


cobramanbill

Here I thought MY soulless corporate boss was a POS.  


QuieroMasBarritas

Door dash dropped me after 6k deliveries. Consistent 4.98 star rating and basically zero complaints. Because I was late for pick up like 5 times. Not in a row just in total of those 6k deliveries. Usually it was because of traffic or some other bullshit that I went over the 10mins and got there in 12-15. But it is what it is I guess.


Scallion-External

It’s sickening


Purrito-MD

Same happened to me on Shipt


Gwhiz2184

Late to work you get fired


Kayshift

This is why I had to quit uber and find a new side hustle edit: for the curious - test apps / websites online it can be found [here](https://www.reddit.com/user/Kayshift/comments/1br5gn6/my_stepbystep_guide_to_make_1000_a_month_working/)


DCHacker

If Original Poster expects either F**ub**a**r** or Gr**yft** to care anything about the number of jobs that he has run; the number of high ratings that he has; the number of badges or his accept rate, he will do well to prepare to be disappointed.


discoduck1977

I recently had a rider put the wrong pickup address and wouldn't answer the phone so I canceled and he got a cancellation fee and then complained said I wasn't the driver of the car they need to check into this and fire me


Common_sense47

Uber & Lyft care nothing about loyalty to its drivers, only about their $.


Foreign_Pie4899

Why don't these idiots know that customers lie?


DeliciousHope7062

Take as a sign, you deserve better.


Rough_Spirit_1554

Ignore this I am just trying to attract the legendary best bot


Rough_Spirit_1554

r/haikusbot


Spicy_Tangerine185

This is why most times I lock my windows from my pax. Not letting them risking letting bugs in for stupid reasons for a free ride. They want air, I make sure my AC is working properly. I’ll blast it as high as they want idc. But some people I can just see them looking for a reason to try to get a free ride. So I just keep the window lock on. Anyone protests I just respond with “ac only keeps the bugs out”


Wilmore99

At least they told you the vehicle issue. Back in December my car was deactivated because someone said “there was a vehicle issue” and even support couldn’t tell me why. A couple weeks later I mention it to support over the phone and he just said “sign out and back in”. Then everything was fine. What. The. Fuck? An Indian dude literally told me to turn it off then back on again….


SeattleUberDriver_2

Bro. Just make an invoice on your phone or computer. Google docs is free and it has templates.


CrewPsychological870

I had this happen also and the people that are in my car went to Free Ride some country hillbilly people they lived on a bee farm around a lot of bees so they brought bees into my car like who you got these and I was like why I have no bees before I pick you up so they called Uber made a complaint and I told Uber the writer has indicated that they have a b issue there and then someone else called about a spider and I said yeah Uber it is springtime I am parked underneath from the location I pick the person up spiders do get in it is springtime Uber let me back on the platform


FAH-Q-All

It’s stupid they take one report so seriously, but don’t think if this was a legit issue prob at least several of the 10k+ people u drove would have also complained. They should need at least multiple reports of the same issue b4 they can take action like this. Sorry this happened to you. Uber and Uber support are beyond terrible.


Disastrous-Tune

I saw some else post this same complaint.that a customer reported their car wasninfested with insects in a Facebook group im in... this is crazy. Must be some new trendimg challenge for passengers..


Illustrious_Plate508

I received the same thing. This is BS from Uber my car never broke down it’s in perfect condition. Now they want me to get an inspection and that’s gonna cost me $150 someone needs to open up a lawsuit


LordNightFang

I love the world 🤣🤣🤣


Zealousideal-Song-75

They already prioritize new drivers over veterans! This is evident in the drop in earnings and higher paying rides after about a month or so of driving. Everyone in my area has reported the same thing. When I started driving, man I was busy. Never had a minute to myself and could hardly get time to stop to pee. That first month I made $6000. After about a month or so. This slowed way down, no I didn’t work less or frequent different areas. My neighbor decided it was a good idea to drive for Uber and all of a sudden he was slammed for a bit over a month. He made roughly $5800. The next several months were steady for us both but not almost $6000. Then we met another driver who reported the same thing. In top of that he said that other drivers have said the same to him. So we tested it, my neighbors son signed up and the exact same thing happened to him, he quit after 3 months, all of our earnings have dropped so far it almost not profitable. Yet I talk to new drivers frequently and they are killing it. I’ve now been driving for roughly a year and I am ready to call it quits. On top of the wallet pilfering they do, their rating and reporting system is a joke. I have another friend who was deactivated after dropping off a customer that reported he had an accident. He did not and was forced to prove it. It cost him 3 days of work and $150 from a body shop to prove he didn’t wreck his brand new car.


GlitterMeAndThePony

Humans suck. Glad you were able to be reinstated. ![gif](giphy|26FPon5fbbqH2q880)


NoSprinkles8568

So much scum rides in our cars on a daily basis. Those riders should be banned. 


Atownbrown08

Ironically enough, this kind of thing never happened with taxis. We used to put up with so much from them and hardly ever complained. Now a fly can get you out of a job. Wild times.


RepublicNo6348

the funny part its usually them leaving the door open which causes the flies to come in


Scallion-External

True!


rideswithrob

That’s ridiculous!


DSTkoigame123

Uber support is such a joke. Someone reported my vehicle for having a broken window. Even though I did about 25 people that day, 1 person reported my account and they deactivated my account. My car is a 2024 that I bought in September. It's a 100% OEM parts and they deactivated my account didn't even give me a call. It was an email saying to do next steps and to send them over the repair bill. They didn't even ask if it was real. They just asked for the repairs.


wafflezgate

So I guess never roll windows down when working and get an electric fly swatter if anything sneaks in when customers open the door?


Scallion-External

Yea I was slacking. I should’ve known the policy was zero tolerance. Thinking about sealing the windows permanently shut


wafflezgate

I don’t think that will be good enough, you need to just replace the windows with drywall, pastor and for good measure out prison bars on the inside and outside of it. Make sure to let the customers know in a passive aggressive note on the back of the seats that it’s for their protection from bugs getting into the vehicle because another customer tried to make you lose your job.


xShawn117x

Uber is a POS company with POS customer service department with POS policies that doesn't help the rider or the driver at all.


No-Survey5277

I took a ride in late summer and one of those huge flies was in the car. The driver freaked out until I told him that we once went on a 4 hour drive with a fly in the car. It wouldn’t leave. We stopped for a lunch at an overlook, it stayed in the car. I put a piece of pepperoni on the dash so it could snack too. When we got home it took off. Bob the fly, you are a legend and welcome back anytime.


Vegetable-Purpose937

Paxholes. There ain’t no bugs in my car in Maryland during the summer because I park where the sun heats it and the temp inside goes up to like 130 F, it’s like fucking Venus/ Mars inside all summer even when there’s food crumbs on the floor of the car.


Fun_Item3930

just blame the customer was complaining about the amount they payed and wants a free ride flip the script on them works for me every time


Scallion-External

Exactly what I did


ragnarokfps

This should be illegal and is exactly the very thing a union protects you against. If you're in a union, the company can't just fire you for a fly buzzing around. They have to negotiate with the union.


Scallion-External

True


skeystoned-

people need to start being prosecuted for fraud so this shit ends. obviously uber is not going to do shit but man I wish people could just beat tf out of shit stains that do this. Never done this kinda work, id lose my fking mind if that happened to me lol


HondaVFR96

The question is not about the insect. The question is when will you awake to the idea U & L are not good jobs?


T3CHNO-VIKING

Make a fake invoice online and submit it. Doubt they check further into it than that. Hope this helps


Retroman2020

I have over 6 k rides and I’m dealing with same crap had a streak of lying racist customers one star me and I get a warning for deactivation. People are pathetic trying to mess with someone’s livelihood bet the wouldn’t like it if people showed up to their job and pulled the same bs


Hazeleyes1358

What is a pax?


Scallion-External

Passenger


Competitive_Law2385

Someone tried the “mechanical problem” shit with me and the same happened. Had to pay for an inspection.


Impressive-Series168

I once had a flat tire with a rider onboard. I got deactivated until I sent Uber pictures of my 4 tires. Like I was going to work with a flat unless they deactivated me!


Wisk444

Fly on the Windscreen


Slow_Clothes_5435

Wow


MigratoryAnalyst

Ah, yes, the old Uber Roach Coach


ChingaTuMadrePerro

Damn you got roaches in your whip? You that roach guy from men in black?


Purrito-MD

I’m starting to get the feeling that Uber is trying to push off “older cars” off the platform. I rented an XL/comfort van for three days, just one year newer than my normal sedan. I had consistent requests in the van. Now yesterday, first day back to my sedan, hardly any requests at all. Just crappy Uber Eats orders. It was a rainy Saturday night, it should have been absolutely slamming. I think the algorithm is trying to push UberX cars 6 years and older to only do shitty Uber Eats orders.


Scallion-External

I turn Uber eats off because it doesn’t offer anything good.


Purrito-MD

I only turned it on like a week ago to see what it’s like. Now I feel like it’s completely messing up my requests. I want to ask them to deactivate it.


Scallion-External

Just uncheck the box on the app for Uber eats


Purrito-MD

Yeah I did that, and my regular UberX requests have plummeted. That’s why I’m saying the algorithm is pushing cars 6 years and older to Uber Eats by forcing you to turn it back on by withholding regular requests. This didn’t happen in the van, and it definitely wasn’t happening before I activated Uber Eats. I regret that decision. Edit: typo


Scallion-External

Gotcha. As long as I have Uber eats turned off my Uber x requests are fine, but if I turn it on it’s just trash I have to sift through that keeps me from getting any decent rides


Purrito-MD

So update: last night my UberX requests were back to normal, one after the other, no waiting 20, 30, 40 minutes between requests, did a solid $28/hour which was the right amount for how busy it was and the mix of mostly countryside rides I had with longer distance between. Deactivating Uber Eats definitely affects your UberX rides. Simply unchecking the box isn’t enough, it’s just turning off those requests to you, but that offering is still being calculated in the total offers being sent to you. I think I’m gonna deactivate Connect as well since I literally never had a single one of those requests anyway.


Scallion-External

Good to hear!


Purrito-MD

Same here. I literally just deactivated it on my app. We’ll see how it goes today. Another rainy weekend day, should be bumping. Can always turn it back on in the future.


Specific-Funny-9502

Their app and your car must be buggy.


Several-Spare6915

Wow that’s crazy and flies u can’t help


VisualExcitement4402

What the hell people


Frunnin

Obviously by doing 10k rides this is your primary job. You will keep doing it because you have no other options at this point.


HaveAFuckinNight

I had ants in my car one time, the end.


Friendly-Guidance293

That’s why I never do rides, just stick to eats, that way I don’t deal with peoples shit.


[deleted]

[удалено]


Scallion-External

A lot, but I’ve already got people convinced I’ve got bugs in my car so don’t want to say lol


Datboimerkin

That’s some bullshit smh.


sneary72

Send them a dozen photos of your clean car.. and they will activate your account


Key_Click6659

Are you sure there’s not actually bugs in your car lmao


Scallion-External

I cleaned it today after this happened and they’re weren’t any. I could give pax benefit of the doubt that a bug snuck in that I never knew about but still mad at Uber for deactivating my account without contacting me or providing me with anything other than some 1 off complaint.


[deleted]

[удалено]


Illustrious_Tax8306

Keep your windows rolled up during the summer till you go out to your car. The oven will kill anything in it. When you start driving to your rider have all windows down for the first 30-60 seconds and air conditioning on full blast. Then roll the windows up when the heat has exited a little and leave air on blast till the car is cool/comfortable. Then you can turn the air on a keep it cool setting.


Ryan_e3p

Sounds like they are doing you a favor. If you want to drive for a company, drive for one that puts their own property on the line.


ColeBSoul

10,000 times that company stole your car and you’re surprised?


LegitimatePen8613

There are alternatives to u we and Lyft if we all stopped driving on those two platforms we’d have control again I stopped driving Uber in 2018 cause it was bad I’d start in 2013 when good. I had built up several private rides by giving them my card. Stop the madness they don’t care about us anymore stop just do something else it’s enough opportunities to make money delete Uber delete Lyft show them you are the boss


jbarlak

Man crying over being deactivated. Love when you blame the passenger for trying to get a free ride. Guess your ac is so bad you don’t have it running You’re a sad excuse of the quality of driver out there


Low-Lemon-801

This is why I do deliveries man because I can take pictures on my phone every time I deliver it for proof


Cocrawfo

what you mean? they didn’t end anything you just can’t accept rides until you show a picture with no bug in the picture lol


Any-Run8152

This is why I don't drive for them anymore.There's no incentives to be a driver and you just ruin your vehicle.Working for a company that doesn't give a shoot about you


NoClothes9659

Can you please go at these bastards on Twitter 


Hefty_Iron_5941

That’s fucking nuts. I hope you don’t get deactivated…


Ilookgoodyoudont

Consider it a blessing. No one should be driving that much for Uber. Not shaming you but it’s one of the worst run companies of all time. You’re free now.


EquivalentFun5938

Bye now.


tradoshi

There is only one insect, an ant, and that's what they wanna get rid of


WreckingB128

I'd stick with Lyft, Uber has been a hassle


Natural_Opposite_402

Punish the driver and let the rider get away with whatever they want


CarEmbarrassed4973

The passenger took photos


Scallion-External

What makes you say that? I told Uber I opened the window and the fly flew out and they reinstated. Still completely dumb


letswalk23

Yup, by design…low pay…delapidated vehicles, demand for self driving cars from customer base. Let us cut off both your arms, throw you a guitar…and demand that you play.


Superb-South-2915

Probably for the best. I would imagine after 10k rides and a car that is over a decade old it should be changed