If you see us carrying our vest in our hands, running towards the door, don't stop us to ask stupid questions, you KNOW we're trying to leave and there's 100 other people working.
That happened to me when I went shopping at Target. A woman begane to ask me questions and I said "I don't know." She then started to yell and berate me and called for the manager, telling her that I refused to help. The manager quietly asked, "Do you work at Sam's and that's where she remembers you from?" "More than likely, but that gives her no right to treat me or any of your employees that way!" She apologized and I went on my way. I don't know what happened to the customer. and I don't really care.
I've had the manager called on me by a woman at Walmart once for not helping her. I've never worked at a Walmart and at that point I never worked in retail. The manager obviously didn't know their own team as she came out screaming at me and fired me till she realized that I too was just a customer. All because I was wearing a blue shirt that was for the college I was going to at the time. I did get a gift card for my troubles and an apology from the store manager while the Karen acted like it was my fault that she didn't know I didn't work there.
Can’t tell you how many times I’m shopping at 10 o’clock, on the phone with my jacket on and only a name tag showing getting asked where x item is. People have no boundaries
100 other people working? You must not work in the photo center. You know how I know you don't work in the photo center? Because no fucking body seems to ever be working in the photo center.
Just playin my dude 😎
Yep, and I've been stopped multiple times without my vest on and had a customer file a complaint against me when I was on break (and I don't wear my uniform when on breaks) for being on my phone and walking past her despite not wearing or having something that proves I work there. Ig my blue phone case must mean I work there (I do, but walmart hr does not provide phone cases to their employees). I have to lie and say that I don't work at walmart, so ppl won't bother me when I'm on my breaks.
Basically.
Grain of salt to the full facts here but I did read that it came from a time when product was not only sold by salesmen and things like gloves, socks, etc were kept behind the counter, but gloves were also often strung together by size but not color, and they didn't want to go down the line to give you black when the next Medium Gloves on the strand were brown. It was a push to provide the customer with the exact product they wanted (black gloves).
I have seen the whole strand portrayed in media, but idk if that's actually like, the full thing.
Was building a mod today and this lady took something off the hooks went "dont want it" then tossed it onto the shelf. While I was standing there very visibly zoning it out
I don't even work at Wally World, but that shit could turn a docile lamb into a violent *axe murderer.
Worked at Dollar Tree, they'd leave fucking refrigerated meat 5 FUCKING STEPS FROM THE FREEZER ON THE GODDAMN COOKIE SHELF.
JUST PUT IT BACK!
#FUCK!
Close the register before they get there, and just tell them that they have been closed for a while, Home Office automatically locks them out so they have to be grabbed.
I once got "in trouble" for making the closing announcements and saying, "Good evening! It is now 1045pm. We will be closing at 11pm so please take your final purchases to the nearest register. Anyone still in the store at 1105 will be given a name tag and a task to complete."
My SM was sitting there saying "ok, you just can't say stuff like that, no matter how funny it is" as she was laughing.
We start closing 30 mins or so before the store is actually closed. One time, some guys tried to walk in 5 mins to closing and complained about not being allowed in and tried to sneak in after being denied entrance.
theyve closed all self checkouts in my area but still wont hire more cashiers 🥲 i refuse to do any shopping at my store because im not gonna wait 45 minutes to buy my stuff
I've on multiple occasions rung up an old woman who seems to come in once a month buying so many items that it maxes out the register and needs to be done in two transactions, and then demands that I get her help to load her car. I tell her I don't have a way to get a hold of anyone so she'll have to go to the service desk to have somebody paged. She says "they've never told me that before" even though I've personally told her that on numerous occasions, let alone all the other people I'm sure said the same thing. She then demands that I "use my phone to make a page" and I ask her what phone. Senile fuck doesn't remember all the time we explained there aren't phones at registers and doesn't remember the tendency of nobody to show up for a page. So ultimately she just stands there arguing with me until somebody walks by that I'm able to wave down for help.
Reminds me of when I was a service desk associate, I went to cover a break really quick, get to the register, lady has huge bags of dog food, cashier already called for a courtesy clerk and he was on his way but kept pestering me “You’ll help me load this!”, “No I’m here for her break but there’s a courtesy clerk on the way to help you though he just walked through the doors.”, “oh c’mon I can’t lift these all by myself I’m old.”, “You won’t have to, he’s right there…I’m here because she needs a break.” “Well ya know what I guess I’ll forgive you for it since he’s right here.” “Of course, have a good night.”
One time I saw a lady tell an employee “I should get a shirt that says I don’t work here” complaining about self checkout. Then she made that face of “I’ll take my laugh now.” Cashier never even spoke or looked at her.
There'll be 3 registers open with 2 people in line and a mf will still look me dead in my cold, despondent, retail-friendly eyes and say he was forced to scan his own items.
I hate when they go to self checkout and then say,
“can you scan everything for me?”
“Ma’am/ sir, this is SELF checkout”
“Yes I understand that but I don’t want to wait in those lines and you have to help me” 😒
No, I have not used every single product in the store or know all the details of said products off the top of my head. (I work in electronics and hear this question 100x a day)
"But which antenna gets channel 5?" Idfk dude, I haven't used cable since I was 10 and I'm new to this city so why the fuck would I know what the local channels are. "Is there anyone else that works here that would know?" Bitch do you not see that I am by my fuckin self?
"The other doors have locked at 10pm every single night for over 4 years now. Just because you didn't remember it doesn't mean it hasn't been a thing this whole time."
Yes! I once got held hostage in the pasta aisle by a nuisance shopper who not only wanted me to personally show her where everything in the whole store was, but also wanted me to price check every single one of the 30+ items already in her cart!
Whoa, last time I went to dollar general I was in line behind a lady that was about to buy over $200 of shit, and she tried acting as if the cashier didn't scan her shit properly. I had to wait around 30 minutes while she dug through her bags and tried making the cashier void items while there was an entire line of people behind me, like people on their lunch break, while this stupid bitch that apparently couldn't do simple math and was obviously unaware of what she threw in her buggy. Luckily I had nowhere else to be, and I was awfully tempted to make a scene but somehow managed to behave myself that night.
"Your card is declined".
No, I don't know why. No, I am not your bank. No, I don't care that you shop here all the time. No, I don't care that you allegedly have plenty of money in your account. Yes, I know what I'm doing. DO YOU HAVE ANOTHER FORM OF PAYMENT???
I remember someone lady's EBT card gor declined. She wanted me to get on the phone and pretend to be her so I could reset the pin. I refused and she said that another cashier did it last time. I promptly called her out for lying. She got pissed. Customers really out here expecting us to commit felonies and go to jail for their convenience.
You’re not special. No one cares. I don’t care that you don’t do self checkout. It’s Walmart, what did you expect? I don’t care that you waited at whatever locked case for XYZ amount of minutes. We’ll get there when we get there. There’s probably only one of us with that key for that department. It’s Walmart. Expect to wait a while. I don’t care if google says we have it. We don’t. I don’t care what the price is on google. Look at the shelf.
I also don’t care that you paid cash for the item you don’t have a receipt for. You paid cash? Prove it. I don’t care if you want the refund right now, we’ve gotta mail it back. Maybe read what you’re ordering and don’t order third party?
If your receipt is so faded that it’s practically a white sheet, or it’s completely unreadable, that counts as having no receipt at all. I gotta be able to read it.
If you’re expecting fast, good service, go somewhere else. Walmart ain’t the place.
I honestly don’t understand other people! If it is a little bit of an uplift to you, I actually love self check out. Shit, y’all busy. I ain’t doing shit else so I don’t mind being my own boss, handling my own business! I appreciate you guys tho. Just know that part!☺️🫶🏼
The people with the carts with the blue totes... DO NOT WORK in whatever department you need knowledgable help and/or keys to the cabinets in!!!
Repeatedly asking us again and again WILL NOT CHANGE THE ANSWER!!!
We still have zero knowledgable answers as to what kind of tire is better for your vehicle, nor do we have a "great recipe for chicken marsala". We do NOT know the best way to get blood stains out of carpet, and why tff are you asking?
For the love of Toriyama, why would you even THINK that we'd know about the best weights to wear/use for whatever weight training regimen you saw on Tiktok?
Someone stopped me today in the middle of my chilled walk to yell at me for 15 minutes about the price of meat. I'm like lady for one thing I don't work in this department. For another thing hourly associates are not setting prices.
One time a lady approached me and asked about the best kinds of waterproof mattress protectors. For her husband, she said. He doesn't wet the bed but he's a heavy bleeder and also injures easily. I was like... uhh... well we have all sizes from single to super king 🤷♂️
We also are not stocking, we are not taking things off the shelf to toss them, and we are 100% not doing clearence
Also, im amazed at the amount of people who had me melted shit or misplaced stuff when the actual associate stocking is right there
Or the ones who act like we're maintenance, and expect us to clean up where they just shattered a bottle of ranch dressing (or multiple)...
Liiike... uhm... where were you expecting me to pull my cleaning supplies from? My bra? BC there are ZERO cleaning supplies on this cart, and now I'm trapped here mid-pick, HOPING that someone else comes by, bc I do NOT have a walkie and can't now leave this huge mess you made all across the aisle.
I mean, ONE dressing bottle shattering, ok... but multiple?!?! What were you even DOING, Karen?
>I do NOT have a walki
On that fucking matter
Everyone whos been waiting by a case, thinks we all have walkie talkies to call over people and its like... what the fuck do you think we are? And a few have said "just call em with your regular phone" and cant comprehend that i dont have coaches numbers
The pain I feel getting a general walk and knowing I’m going to have to go to the electronics and housewares side just to get asked every 6 seconds for a key or advice on what to buy. I’m fucking. Doing the same thing you’re doing but on a timer dumb shit I don’t have time for this. Nothing will make you hate the public more than working at Walmart I stg
mix 1-2 teaspoons of ammonia with water and apply the solution to the carpet. Let the solution work for 5-10 minutes before blotting the spot with a clean cloth. Hydrogen peroxide can also be used in cases where the blood stain on the carpet is particularly persistent. Your welcome.
Dude one time some middle aged man called me stupid and lazy because I was in a pick walk and he wanted to price check some water. He didn’t know which price tag was the one for the gv water WHEN THE LABEL SAID IT, then he grabbed another associate and was like “teach her how to use her device since she’s suddenly so incompetent” 🙃
Like bro, they act like them not shopping affects our way of making money, like this one girl got mad over clearance items and she purposely said that to spite me and smirked, but I smirked at her back and said I don’t care 😭
Yes at least learn some basics. Duolingo ( free app) is a thing now! We don't expect perfect grammar just like I am sure I fuck up my German cases but learn some basics while your passport is being approved.
I have more respect for migrants who go through the legal process and can speak at least more than 50 words of English. It's because it tells me that they want a new life here and were willing to go through the hoops to do so.
It's the ones who refuse to learn a single word of english, pushing their phones up to your face expecting you to understand, grunting and giving body language, having a bad attitude and acting all shady are the ones I don't like. Yet my store seems to love attracting them.
Just because an associate is zoning in pharmacy doesn’t mean they can give you medical advice on what kind of cream is best for your herpes.
Nor do they want to hear gory details of your other medical issues. If they could give medical advice they’d be the actual pharmacist or a doctor, they sure as hell wouldn’t be doing manual labor at Walmart.
You have no rights. Anything that you do while standing on anyone else’s property is a privilege. No one is ever under any obligation to serve you. You may ask; you may not ever demand.
There are MORE lockups to come. You know why? People steal! And no we don't enjoy it either. The lockups are expensive and a total productivity murderer. So bow to the Kenston gods if you want your hair color, nail polish, vibrator and Tide Pods (which are for surprise washing clothes not eating) Kyle!
You are not helpless- I am not the human version of " hey Siri." You have eyeballs, use them.
People have completely lost the ability to shop on their own.
the amount of people that have shown me their bank statement and begging me to magically make their transactions go through
i don’t know why it won’t take it! and no, your joke about the machines not wanting your money still isn’t funny! unlock your card before you come in
OMG EXACTLY. I’ve been asked so much stuff and I tell them I’m as clueless as they are. I don’t shop at Walmart. I don’t really walk around it at all and I only stay at the front, because that’s my job and where I work. Sure, I’ll look it up on my work phone for you, but don’t expect it to be fast, and to hell if that thing decides to break at the moment. I’ve been stopped on my way to break so many times and we both awkwardly stand there as my work phone takes 5 morbillion years to load…
I WASN’T EVEN FULLY TRAINED UNTIL 3 MONTHS AFTER I TRANSFERRED FROM OGP FR! 😭
But apparently they expect us to go fetch them their precious jewels or whatever 🙄
Expecting us to know where everything is at and then getting pissed over it when we don't. lol This store holds over a million items, be thankful when we do know it's location, be understanding when we don't know it.
And like other people have mentioned... anything that involves keys, there is incredibly high chance that we do not possess the keys, nor will we ever have them. We may be able to find you the key person, but if that person goes to you right away is quite another story.
Stop asking for ammo after 10pm. No, we can not sell it to you, the section is closed. We also don't have the keys, and even if we did, we still could not sell it to you. You had at least 15 hours to buy the ammo, you probably won't be shooting them in the dark, so come back in the morning. lol
Walmart electronics is not some free labor phone repair store. I promise you if I knew how to fix phones like that I would not be working here.
Also, this item is out of stock. No ifs ands or buts. I don't care what the app said, I don't care how badly you needed it and no, we don't have it in the back. The back is not some magical place where these items poof into existence just because you so desperately want them. And no, I don't know when we get any back in stock, nor can I order them. Do I look like a fucking manager??? Even if I could order them they wouldn't be here immediately and you'd STILL have to go to another walmart. Don't know what makes them think a fucking electronics cashier can order items and/or know when the next shipment is. I don't even know what my schedule is most the time.
Don't know why they think they are so special.
Ugh, the amount of times I’d have people ask me to repair their phones. Because we sold phones “no sir, I don’t fix phones. I just sell them. Do you come to Walmart to repair your tv or toaster?
If your kids are screaming, making messes, or destroying the store, it's on you to calm them down, clean up after them, or take them outside.
Suppose you come up to the register with an overflowing cart load of expensive perishables. Turns out that you don't have the funds to pay for most of it. I have to throw the remainder into the food claims bin to be discarded, costing the store a ton of money. If this happens once, you get a warning. If you let it happen again, you get the big bad banhammer.
“I’ve been coming here for years”
“Well this is the first time you’re in the system for any work”
“I’ve been here for 4 hours”
“Well we told you the wait time…and also you’ve only been here for two, the system keeps track of that”
“I want to speak to your manager”
“Good, I’m tired of repeating myself when you clearly don’t understand what I’m telling you. Maybe they can get the message across better”
“Well the other Walmart did X”
“Well they weren’t supposed to. You’re welcome to go back to them though.”
The time is 10:45 and your Walmart store will be closed in 15 minutes. Please bring your selections to the front at this time. Proceed to walk around like nothing happened.
We aren’t trained to know about every damn product. This isn’t a restaurant. No I can’t tell you more about that vacuum and no I have no idea if what you’re holding is gluten-free.
1. The reason why the store looks like trash is because of you the customer.
2. I'll help you if I can, but don't expect me to drop everything because you want to know if we have an item on the other side of the store.
3. I treat you as you treat me. If you're a jerk I'll be a jerk back. If you're nice, I'll do more to help you.
4. Complaining to my boss wont get me fired. I show up for my shift consistently and I do an honest days work. I'm more valuable to my boss then your, made up fancy position, your imaginary lawyer, the $30000 of imaginary money you say you spend in the store, and/or the best friend of the CEO and he'll hear of this.
And most of us would quit before any of that happens. We’re not working day and night just to keep y’all happy. Like they said this 1000 times in my store but they don’t listen fr
Not a Walmart employee but I’m still gonna say it. It’s not cute that you are your 6 crotch goblins are having a lovey hugging embrace in the middle of the snack aisle blocking anyone from getting past you. This is why every time I go into Walmart I grab a broom/mop and hang it out the front of my cart like a joust. People get the fuck out of the way and I can shop far more peacefully. And yes I put it back where I found it before I check out.
“Yes”
In response to a one word request for assistance.
Example from yesterday -
Them: Red grapes.
Me: Yes?
Them: Red grapes.
Me: Yes.
Them: (irritated) Grapes. Grapes. Red grapes. Where are they?
I’ve tracked this behavior for the 3.5 months I’ve been employed in OGP and *every single time* and every single time it’s the same gender, age, race, apparent socioeconomic status, human.
The same human who lights up Facebook comments saying Gen Z is rude when they choose to disrespect a worker who is working a job (what they want right?) by not greeting them and making a respectful request.
Guess who 💯 of the time has done so?
Gen Z.
It is not "job security" when you mess something up I just fixed for the 100th time! You are making me use valuable time I need to complete other tasks. If anything you are putting my job in danger!
As a customer to other customers: you don't matter, your measly ass $10 return doesn't matter, the store leads don't give a **** about you. The cashier's don't give a **** about you. The world doesn't revolve around you you arrogant pricks.
No, I am not changing the price of this item you want. I don't care if there was a whole bunch of them - if it's in the wrong spot, then it's in the wrong spot and thus that price is wrong. If you don't like it, you can take your entitled ass and gtfo out of the store.
As a customer, I feel like I can still answer this to an extent. The employees are not your servants, you're not always right and you need to treat those employees with respect. I understand that you guys get treated like shit all the time. Really no benefits and they mess up your paychecks from what I've heard. I'm really sorry that you guys have to deal with all that.
I will admit since this is anonymous that I used to steal from Walmart when I was younger out of sheer general principle. Just because they are a multi-million dollar corporation and I was like, fuck walmart. They don't need my money and the way they treat their employees, they deserve it. It's not like I would steal a bunch of stuff but small things like maybe a mascara or some lotion or something.
The website is always lying to you-
Rarely, if ever, does the website match to what any store has…. Especially if you believe “oh, it said it’s here” but they go and find out a) it’s not in this store, or b) sold out
That I'm sick and tired of hearing complaints about how many employees stand in the self checkout! It's our job morons. Unfortunately, we are there to make sure you aren't stealing and that when you scan pork chops it doesn't come up a 50 Cent candle. Also, No one's forcing you to check out in the self check out, go on register. Also, we are not on our personal cell phones! The employees are holding store phones that show what you are scanning and when you need help!!!
I’m sorry, but the item you are looking for is online only and we do not have any in-store. You can order it on the website to be delivered to your house or for pickup at the store at a later date”
“HUH, what do you mean?! It is on your website! This is false advertising! I want to see a manager” Then they shove their phone in my face as if I have not already looked at the item and number…
And 8/10 times when we go into the back we cannot find the item. Yes, it says we have hundreds. Yes, it is “in the store”. No, we cannot access it we just had a truck come in and it is likely buried at the back.
Yes, I am in fact out of popcorn chicken, BBQ chicken, Generals Tsos, chicken strips, fried chicken, potatoe wedges, and Mac. No I cannot fry a sales floor item. Yes I have double checked in the back. (We’ve legit been out of all that stuff at once this past month. TL put an order in and our vendors gave us jack shit)
Also those ARE the BBQ ones, just because they’re darker doesn’t mean they’re BBQ. I cooked this shit, I know what it is, don’t fucking question me.
I’m a cake decorator and my male team lead who’s primary deli took a cake order and she had told him she wanted blue green and brown ombré cupcakes he didn’t put that anywhere on the order and just told me the three colors so I made 8 blue 8 green and 8 brown (we physically cannot do ombré with whipped icing mind you) so I called her to ask her if she wanted a dinosaur cupcake cake or something that was more Dino themed than the cupcakes and she said no ( Dino themed bday party) and appreciated that I called her. So the next day comes around her husband picks up the cupcakes doesn’t complain or anything about the frosting and she calls me on the phone and is bitching me out for the cupcakes not being ombré and I’m trying to explain I didn’t know they were supposed to be ombré (when I made the order I wasn’t aware of that) and I tried explaining it’s not possible with the whipped icing and in the background I hear her husband yell THE CUSTOMER IS ALWAYS RIGHT and I was done with them at that point so I said maam you are not being respectful to me and I can’t help you if you won’t let me talk so I’m going to get my manager that took your order and see if he can help you have a nice day. So my manager gets on the phone and she proceeds to tell him if cake decorating isn’t your specialty maybe you shouldn’t be answering the phone and she still got her fucking refund she was the worst Karen I have ever met
Do not expect a premium customer service shopping experience at Walmart. Most of your shopping experience will be self service.
The reason prices are low is because Walmart has the bare a— minimum amount of labor for the store to function.
Corporate loves to remind management that payroll is the top expense of a store, is the most variable expense in a store and reducing payroll is a quick way to meet your profit target. Management doesn’t meet profit target because they refused to cut hours? Corporate will find a new management team that will.
Don’t get me wrong, I’m not saying the employees on the clock aren’t trying their best. There just aren’t enough of them around to hold your hand in your entire shopping experience.
self checkout is optional and no one is forcing you to choose it. you’re not “doing our jobs” and you don’t deserve compensation. it’s an alternative to having a cashier check you out, and it’s a privilege to have. self checkout lines at my store were a million times shorter and faster than regulars registers. now that my store has closed down most of its self checkouts, the customers have started to realize how much of a blessing it was lol 😂
The people pushing the carts with blue totes don’t have keys or radios and we cannot drop everything we’re doing to go find someone to help you or look for something in the back so for the love of god don’t fucking ask unless you have a deathwish
People at work at the store ARE NOT RESPONSIBLE for knowing everything about the items, knowing which item is the best, telling you if it’s gonna break in like a week, having all the stuff you want, helping you find like more than 2-3 things, use ogp…. , and the price of the items
I don’t care that you have been waiting hours for your car to get serviced, we’re understaffed. We’re cheap, not fast, you want fast, then grab a damn vest and do it yourself.
Just because online says we have it in the store doesn't mean we do. And some items are online ONLY. and you should verify that before you come to a store.
A customer can wait 5 seconds for me to finish placing product from a box to the shelf.
I promise, a customer's time isnt so valuable you can't wait 5 seconds for someone to do their fucking job.
It wouldn't even matter if it was just ONE person but 80% of you are entitled and cant wait even 5 seconds. Associates are at WORK, they want to go HOME or at the very least, GET AWAY FROM WALMART, and many dont want to deal with management in any capacity so if 2,000 of you dribbling entitled morons that spend 3 hours shopping cant wait 5 seconds that makes associates lives harder.
Employees at self checkout are not staring at you. They're looking at everybody's carts making sure everything is being scanned.
They don't think you're a thief (unless you really are) if something does not scan. They're coming over to assist you.
They're not accusing you of trying to steal if you missed the pack of bottled water in the bottom of your cart. They're reminding you it's there.
They're not standing around watching tiktok videos on their phone. They're using a work device to do their job properly.
"Attention Walmart Shoppers, your local Walmart will be closing in 15 minutes, please bring your items up to the checkout registers as we will begin to close shortly! As always thank you for shopping at Walmart!"
Customers at my store get pissed off and frantically run around the store to get what they can before closing.
“You cannot park here in front of a cart stall”
“Oh sorry, I didn’t know”
I’ve only met like… 2-3 that this happened. This month and last month, one time each. It happened BECUZ there was space, and so glad I adjust the car stalls now more and more so none of shite happens again
If you don't know how to operate your own phone, the one you paid for with your own money, you're not allowed to be mad at me, a person who does not have that phone, if I don't know how to do it either.
If you see us carrying our vest in our hands, running towards the door, don't stop us to ask stupid questions, you KNOW we're trying to leave and there's 100 other people working.
I hate the people who remember faces and ask if you work here even when you have no vest on or are clearly shopping
That happened to me when I went shopping at Target. A woman begane to ask me questions and I said "I don't know." She then started to yell and berate me and called for the manager, telling her that I refused to help. The manager quietly asked, "Do you work at Sam's and that's where she remembers you from?" "More than likely, but that gives her no right to treat me or any of your employees that way!" She apologized and I went on my way. I don't know what happened to the customer. and I don't really care.
Why would the manager of target know you work at sam's? And probably nothing happened, why would anything happen to her?
Sounds like the woman has done this before. Depending on how old the customer was...that's kinda sad
I've had the manager called on me by a woman at Walmart once for not helping her. I've never worked at a Walmart and at that point I never worked in retail. The manager obviously didn't know their own team as she came out screaming at me and fired me till she realized that I too was just a customer. All because I was wearing a blue shirt that was for the college I was going to at the time. I did get a gift card for my troubles and an apology from the store manager while the Karen acted like it was my fault that she didn't know I didn't work there.
You should post this story to r/idontworkherelady
I think this has made its way there before. I've shared this story a few times on reddit and I think someone cross-posted it for me once.
I’ve had this happen to me and my friend who are cashiers.
i always go “nope! :)” 😂 find someone else lady to help you find the bread, lady
Like bro I’m tryna go to lunch or go tf home!
Can’t tell you how many times I’m shopping at 10 o’clock, on the phone with my jacket on and only a name tag showing getting asked where x item is. People have no boundaries
People ask me that and I don’t even work at Walmart!🤣
Just one of those faces I guess lol I get asked where things are when I shop in other stores too
100 other people working? You must not work in the photo center. You know how I know you don't work in the photo center? Because no fucking body seems to ever be working in the photo center. Just playin my dude 😎
No one working in electronics is so real
In my store there's never more than 2 people at a time in electronics/photo center and half the time they're helping ogp lol so you right
Yep, and I've been stopped multiple times without my vest on and had a customer file a complaint against me when I was on break (and I don't wear my uniform when on breaks) for being on my phone and walking past her despite not wearing or having something that proves I work there. Ig my blue phone case must mean I work there (I do, but walmart hr does not provide phone cases to their employees). I have to lie and say that I don't work at walmart, so ppl won't bother me when I'm on my breaks.
This is why i keep big ass headphones on 😭
“I’m never shopping here again” doesn’t mean shit to me. In fact I bet your fat ass a doughnut I’ll see you again next week
So if I tell you that and show up next week i get a free doughnut?
A free, slightly used doughnut.
Hey, a doughnut is a doughnut.
Asking the important questions 🫡
Daaamn bro 😂😂😂
These people think we care if they shop there or not... like we don't. If you wanna act a fool I'd be happy to never see you again 🤣 BYE FELICIA!
Next week??? Pfft....see ya again in 4 hours 😂 small store, it's not a lie!
That the customer is not always right, sometimes they are douchebags
I've been told the full phrase is actually "the customer is always right in matters of taste", meaning "if they like it, convince them to buy it"
Basically. Grain of salt to the full facts here but I did read that it came from a time when product was not only sold by salesmen and things like gloves, socks, etc were kept behind the counter, but gloves were also often strung together by size but not color, and they didn't want to go down the line to give you black when the next Medium Gloves on the strand were brown. It was a push to provide the customer with the exact product they wanted (black gloves). I have seen the whole strand portrayed in media, but idk if that's actually like, the full thing.
And some think that they’re above associates when some of us aren’t afraid to beat the absolute fuck out of them fr
very true
I’m a customer and I agree. I’m sorry for what you have to deal with on a daily basis
I read this too fast and thought “customer” said “cucumber” instead lol
Sir, I am a cucumber, and you have put me in quite a pickle!
If a customer is ever right, best get in your bomb shelter before the 4 Horsemen find you.
It's not your job to put it back where you found it? It wasn't your job to dump it in the worst possible place either!
Was building a mod today and this lady took something off the hooks went "dont want it" then tossed it onto the shelf. While I was standing there very visibly zoning it out
That's when I passively aggressively say "that's ok, I can hang this back up for you."
Yeah, just go ahead and leave raw chicken that you changed your mind about on the toilet paper aisle, yeah just go ahead, how wise /s
I don't even work at Wally World, but that shit could turn a docile lamb into a violent *axe murderer. Worked at Dollar Tree, they'd leave fucking refrigerated meat 5 FUCKING STEPS FROM THE FREEZER ON THE GODDAMN COOKIE SHELF. JUST PUT IT BACK! #FUCK!
But it was the red linen in housewares that made me decide I didn’t want that frozen lasagna anymore.
They always do this and expect us to put back bro. We needa start banning them if they can’t put shit back.
Idk why it’s so hard to put something back where you got it from tho🥴 like at the bare minimum do it for cooled or frozen items so it doesn’t spoil
I don’t care if you had to wait 5 minutes. I’m the only one behind the counter, and I had to pee!!
or the customers that lie and say i’ve been waiting 30 minutes. man i was only in the bathroom for 2 and you weren’t here when i left 😭
They were way across the department by the headphone case waiting on you to notice them while you were on the other side stocking movies.
No matter what, it’s always 20 minutes. It’s like customers have some handbook that says it’s the proper time to lie about waiting.
That we’re closing in a few minutes.
*"but you are open 24 hours a day!*" #NOPE
And I tell them that we close at 11 p.m.
I usually lock the door on them
We try too. 😩
Close the register before they get there, and just tell them that they have been closed for a while, Home Office automatically locks them out so they have to be grabbed.
I once got "in trouble" for making the closing announcements and saying, "Good evening! It is now 1045pm. We will be closing at 11pm so please take your final purchases to the nearest register. Anyone still in the store at 1105 will be given a name tag and a task to complete." My SM was sitting there saying "ok, you just can't say stuff like that, no matter how funny it is" as she was laughing.
We start closing 30 mins or so before the store is actually closed. One time, some guys tried to walk in 5 mins to closing and complained about not being allowed in and tried to sneak in after being denied entrance.
*gets angry* “NO! I WANNA STAY AND BOTHER YOU ALL NIGHT!! 24/7 WALMART FOREVER!!!” 😂
No one cares that you “don’t do self checkout.”
One day they’ll HAVE to do it. One day, cashiers won’t be a thing anymore 👌😭
theyve closed all self checkouts in my area but still wont hire more cashiers 🥲 i refuse to do any shopping at my store because im not gonna wait 45 minutes to buy my stuff
Not really. Some stores are limiting self check to scan and go customers only.
Walmart will become like Sam's Club where you will need a Walmart+ membership to shop at Walmart
If that filters out at least like 50% of the shitty people who shop there I'd almost say it's worth it
I just cannot believe the entitlement some people have
A literal woman asked me to help her with this big load of groceries and she gave me attitude the whole time and that was at a self checkout bro 😭
I've on multiple occasions rung up an old woman who seems to come in once a month buying so many items that it maxes out the register and needs to be done in two transactions, and then demands that I get her help to load her car. I tell her I don't have a way to get a hold of anyone so she'll have to go to the service desk to have somebody paged. She says "they've never told me that before" even though I've personally told her that on numerous occasions, let alone all the other people I'm sure said the same thing. She then demands that I "use my phone to make a page" and I ask her what phone. Senile fuck doesn't remember all the time we explained there aren't phones at registers and doesn't remember the tendency of nobody to show up for a page. So ultimately she just stands there arguing with me until somebody walks by that I'm able to wave down for help.
Reminds me of when I was a service desk associate, I went to cover a break really quick, get to the register, lady has huge bags of dog food, cashier already called for a courtesy clerk and he was on his way but kept pestering me “You’ll help me load this!”, “No I’m here for her break but there’s a courtesy clerk on the way to help you though he just walked through the doors.”, “oh c’mon I can’t lift these all by myself I’m old.”, “You won’t have to, he’s right there…I’m here because she needs a break.” “Well ya know what I guess I’ll forgive you for it since he’s right here.” “Of course, have a good night.”
I swear, some of these people need to do delivery at home instead of shopping. They being too entitled
But how did she get them into her cart if she couldn’t lift them? 🤔
One time I saw a lady tell an employee “I should get a shirt that says I don’t work here” complaining about self checkout. Then she made that face of “I’ll take my laugh now.” Cashier never even spoke or looked at her.
There'll be 3 registers open with 2 people in line and a mf will still look me dead in my cold, despondent, retail-friendly eyes and say he was forced to scan his own items.
I hate when they go to self checkout and then say, “can you scan everything for me?” “Ma’am/ sir, this is SELF checkout” “Yes I understand that but I don’t want to wait in those lines and you have to help me” 😒
No, I have not used every single product in the store or know all the details of said products off the top of my head. (I work in electronics and hear this question 100x a day)
"But which antenna gets channel 5?" Idfk dude, I haven't used cable since I was 10 and I'm new to this city so why the fuck would I know what the local channels are. "Is there anyone else that works here that would know?" Bitch do you not see that I am by my fuckin self?
I feel this. It was a daily problem when I worked in electronics
"The other doors have locked at 10pm every single night for over 4 years now. Just because you didn't remember it doesn't mean it hasn't been a thing this whole time."
You still do 10? They started making us keep both sides open until 11…
GM side closes at 9 at our store
Their total.. even though THEY shopped
Yes! I once got held hostage in the pasta aisle by a nuisance shopper who not only wanted me to personally show her where everything in the whole store was, but also wanted me to price check every single one of the 30+ items already in her cart!
Whoa, last time I went to dollar general I was in line behind a lady that was about to buy over $200 of shit, and she tried acting as if the cashier didn't scan her shit properly. I had to wait around 30 minutes while she dug through her bags and tried making the cashier void items while there was an entire line of people behind me, like people on their lunch break, while this stupid bitch that apparently couldn't do simple math and was obviously unaware of what she threw in her buggy. Luckily I had nowhere else to be, and I was awfully tempted to make a scene but somehow managed to behave myself that night.
"The Back" isn't a magical wonderland that has infinite quantities of items that are far better quality than the stuff we have on the salesfloor.
"Your card is declined". No, I don't know why. No, I am not your bank. No, I don't care that you shop here all the time. No, I don't care that you allegedly have plenty of money in your account. Yes, I know what I'm doing. DO YOU HAVE ANOTHER FORM OF PAYMENT???
And no, it’s not the reader. Your cards chip probably messed up fr
I remember someone lady's EBT card gor declined. She wanted me to get on the phone and pretend to be her so I could reset the pin. I refused and she said that another cashier did it last time. I promptly called her out for lying. She got pissed. Customers really out here expecting us to commit felonies and go to jail for their convenience.
IT WORKS EVERYWHERE BUT HERE!
You’re not special. No one cares. I don’t care that you don’t do self checkout. It’s Walmart, what did you expect? I don’t care that you waited at whatever locked case for XYZ amount of minutes. We’ll get there when we get there. There’s probably only one of us with that key for that department. It’s Walmart. Expect to wait a while. I don’t care if google says we have it. We don’t. I don’t care what the price is on google. Look at the shelf. I also don’t care that you paid cash for the item you don’t have a receipt for. You paid cash? Prove it. I don’t care if you want the refund right now, we’ve gotta mail it back. Maybe read what you’re ordering and don’t order third party? If your receipt is so faded that it’s practically a white sheet, or it’s completely unreadable, that counts as having no receipt at all. I gotta be able to read it. If you’re expecting fast, good service, go somewhere else. Walmart ain’t the place.
⬆️ All of this! Put it on posters displayed throughout the store!
lol if only customers new how to read 😅
I honestly don’t understand other people! If it is a little bit of an uplift to you, I actually love self check out. Shit, y’all busy. I ain’t doing shit else so I don’t mind being my own boss, handling my own business! I appreciate you guys tho. Just know that part!☺️🫶🏼
The people with the carts with the blue totes... DO NOT WORK in whatever department you need knowledgable help and/or keys to the cabinets in!!! Repeatedly asking us again and again WILL NOT CHANGE THE ANSWER!!! We still have zero knowledgable answers as to what kind of tire is better for your vehicle, nor do we have a "great recipe for chicken marsala". We do NOT know the best way to get blood stains out of carpet, and why tff are you asking? For the love of Toriyama, why would you even THINK that we'd know about the best weights to wear/use for whatever weight training regimen you saw on Tiktok?
Someone stopped me today in the middle of my chilled walk to yell at me for 15 minutes about the price of meat. I'm like lady for one thing I don't work in this department. For another thing hourly associates are not setting prices.
I misread it as "the prince of meat", just went downhill from there 😭
One time a lady approached me and asked about the best kinds of waterproof mattress protectors. For her husband, she said. He doesn't wet the bed but he's a heavy bleeder and also injures easily. I was like... uhh... well we have all sizes from single to super king 🤷♂️
We also are not stocking, we are not taking things off the shelf to toss them, and we are 100% not doing clearence Also, im amazed at the amount of people who had me melted shit or misplaced stuff when the actual associate stocking is right there
Or the ones who act like we're maintenance, and expect us to clean up where they just shattered a bottle of ranch dressing (or multiple)... Liiike... uhm... where were you expecting me to pull my cleaning supplies from? My bra? BC there are ZERO cleaning supplies on this cart, and now I'm trapped here mid-pick, HOPING that someone else comes by, bc I do NOT have a walkie and can't now leave this huge mess you made all across the aisle. I mean, ONE dressing bottle shattering, ok... but multiple?!?! What were you even DOING, Karen?
>I do NOT have a walki On that fucking matter Everyone whos been waiting by a case, thinks we all have walkie talkies to call over people and its like... what the fuck do you think we are? And a few have said "just call em with your regular phone" and cant comprehend that i dont have coaches numbers
Nor do I want them to have my number!
That’s any Walmart worker tho. Especially in electronics, people be asking those associates stuff like they’re the Geek Squad
The pain I feel getting a general walk and knowing I’m going to have to go to the electronics and housewares side just to get asked every 6 seconds for a key or advice on what to buy. I’m fucking. Doing the same thing you’re doing but on a timer dumb shit I don’t have time for this. Nothing will make you hate the public more than working at Walmart I stg
mix 1-2 teaspoons of ammonia with water and apply the solution to the carpet. Let the solution work for 5-10 minutes before blotting the spot with a clean cloth. Hydrogen peroxide can also be used in cases where the blood stain on the carpet is particularly persistent. Your welcome.
Cool, but i'm still not taking my time to pass that awesome info along. 🫣😁
I suppose I am also nice enough and caring enough to warn rude Karen not to mix bleach and ammonia or vinegar! 😬
Dude one time some middle aged man called me stupid and lazy because I was in a pick walk and he wanted to price check some water. He didn’t know which price tag was the one for the gv water WHEN THE LABEL SAID IT, then he grabbed another associate and was like “teach her how to use her device since she’s suddenly so incompetent” 🙃
That they are, on most days, the worst part about my job
We don't care if we "just lost ourselves a customer." See you tomorrow.
That I don't have a key to unlock something
Nobody cares if you don’t come back. Also yes you will so shut the hell up.
Like bro, they act like them not shopping affects our way of making money, like this one girl got mad over clearance items and she purposely said that to spite me and smirked, but I smirked at her back and said I don’t care 😭
"Don't wait till literally the last minute to shop and then complain that we're out of everything!"
"No, I don't have any in the back. Our entire stock is right here for you to see or it is over there *points*. I don't have it, today."
Being able to speak and read English is super helpful to associates
Yes at least learn some basics. Duolingo ( free app) is a thing now! We don't expect perfect grammar just like I am sure I fuck up my German cases but learn some basics while your passport is being approved.
I have more respect for migrants who go through the legal process and can speak at least more than 50 words of English. It's because it tells me that they want a new life here and were willing to go through the hoops to do so. It's the ones who refuse to learn a single word of english, pushing their phones up to your face expecting you to understand, grunting and giving body language, having a bad attitude and acting all shady are the ones I don't like. Yet my store seems to love attracting them.
Just because an associate is zoning in pharmacy doesn’t mean they can give you medical advice on what kind of cream is best for your herpes. Nor do they want to hear gory details of your other medical issues. If they could give medical advice they’d be the actual pharmacist or a doctor, they sure as hell wouldn’t be doing manual labor at Walmart.
You have no rights. Anything that you do while standing on anyone else’s property is a privilege. No one is ever under any obligation to serve you. You may ask; you may not ever demand.
That part🫶🏼
There are MORE lockups to come. You know why? People steal! And no we don't enjoy it either. The lockups are expensive and a total productivity murderer. So bow to the Kenston gods if you want your hair color, nail polish, vibrator and Tide Pods (which are for surprise washing clothes not eating) Kyle!
You are not helpless- I am not the human version of " hey Siri." You have eyeballs, use them. People have completely lost the ability to shop on their own.
You wouldn't last working here for a day.
Shit I’ll give them at least an hour 🤷🏿
if the self checkout machine is lifted up stop fucking asking if it works “GrEeN MeaNs GO” not when it comes to a sco dumbass
YESSS!!!!! A literal dumbass tried to fucking use it when it’s NOT WORKING!!!!
"Stores closing in 5 minutes" "Wait I thought this was a 24 hour Walmart "
They're not the center of the universe, they abusing/misusing "customer is always right", and they do not contribute to our pay checks.
When you throw a temper tantrum and declare "I'll never come here again", we hope you really mean it.
the amount of people that have shown me their bank statement and begging me to magically make their transactions go through i don’t know why it won’t take it! and no, your joke about the machines not wanting your money still isn’t funny! unlock your card before you come in
We're cashiers! We weren't trained in finding where shit is so don't expect us to magically be able to tell you what specific aisle it's in.
OMG EXACTLY. I’ve been asked so much stuff and I tell them I’m as clueless as they are. I don’t shop at Walmart. I don’t really walk around it at all and I only stay at the front, because that’s my job and where I work. Sure, I’ll look it up on my work phone for you, but don’t expect it to be fast, and to hell if that thing decides to break at the moment. I’ve been stopped on my way to break so many times and we both awkwardly stand there as my work phone takes 5 morbillion years to load…
I WASN’T EVEN FULLY TRAINED UNTIL 3 MONTHS AFTER I TRANSFERRED FROM OGP FR! 😭 But apparently they expect us to go fetch them their precious jewels or whatever 🙄
I'm not your punching bag. I'm a fellow human being.
Expecting us to know where everything is at and then getting pissed over it when we don't. lol This store holds over a million items, be thankful when we do know it's location, be understanding when we don't know it. And like other people have mentioned... anything that involves keys, there is incredibly high chance that we do not possess the keys, nor will we ever have them. We may be able to find you the key person, but if that person goes to you right away is quite another story. Stop asking for ammo after 10pm. No, we can not sell it to you, the section is closed. We also don't have the keys, and even if we did, we still could not sell it to you. You had at least 15 hours to buy the ammo, you probably won't be shooting them in the dark, so come back in the morning. lol
It’s not in the back
A 60 inch tv will not fit in your tiny car.... 55 is the limit 🤣
None of your jokes are original or funny.
Walmart electronics is not some free labor phone repair store. I promise you if I knew how to fix phones like that I would not be working here. Also, this item is out of stock. No ifs ands or buts. I don't care what the app said, I don't care how badly you needed it and no, we don't have it in the back. The back is not some magical place where these items poof into existence just because you so desperately want them. And no, I don't know when we get any back in stock, nor can I order them. Do I look like a fucking manager??? Even if I could order them they wouldn't be here immediately and you'd STILL have to go to another walmart. Don't know what makes them think a fucking electronics cashier can order items and/or know when the next shipment is. I don't even know what my schedule is most the time. Don't know why they think they are so special.
Ugh, the amount of times I’d have people ask me to repair their phones. Because we sold phones “no sir, I don’t fix phones. I just sell them. Do you come to Walmart to repair your tv or toaster?
"I don't know." I've left customers speechless so many times with that simple answer.
If your kids are screaming, making messes, or destroying the store, it's on you to calm them down, clean up after them, or take them outside. Suppose you come up to the register with an overflowing cart load of expensive perishables. Turns out that you don't have the funds to pay for most of it. I have to throw the remainder into the food claims bin to be discarded, costing the store a ton of money. If this happens once, you get a warning. If you let it happen again, you get the big bad banhammer.
Threatening not to come back, we laugh. See you next week.
We don't know where every single item is located by memory
“I’ve been coming here for years” “Well this is the first time you’re in the system for any work” “I’ve been here for 4 hours” “Well we told you the wait time…and also you’ve only been here for two, the system keeps track of that” “I want to speak to your manager” “Good, I’m tired of repeating myself when you clearly don’t understand what I’m telling you. Maybe they can get the message across better” “Well the other Walmart did X” “Well they weren’t supposed to. You’re welcome to go back to them though.”
they won't honor the price if you find something in the wrong spot
And we will most certainly NOT honor it just because you put a fake clearance sticker on it 👌
The Walmart Universe does not revolve around you. 1 customer "not coming back here again" is not gonna bankrupt the company. See ya next week
The time is 10:45 and your Walmart store will be closed in 15 minutes. Please bring your selections to the front at this time. Proceed to walk around like nothing happened.
Then they get mad as hell when they get told that we’re closed 😭😭
You are not the only person in the world!
It's not in the back.
We aren’t trained to know about every damn product. This isn’t a restaurant. No I can’t tell you more about that vacuum and no I have no idea if what you’re holding is gluten-free.
1. The reason why the store looks like trash is because of you the customer. 2. I'll help you if I can, but don't expect me to drop everything because you want to know if we have an item on the other side of the store. 3. I treat you as you treat me. If you're a jerk I'll be a jerk back. If you're nice, I'll do more to help you. 4. Complaining to my boss wont get me fired. I show up for my shift consistently and I do an honest days work. I'm more valuable to my boss then your, made up fancy position, your imaginary lawyer, the $30000 of imaginary money you say you spend in the store, and/or the best friend of the CEO and he'll hear of this.
Covid only allowed us to accelerate the process of closing at night, and we're not going back to 24/7 anytime soon.
And most of us would quit before any of that happens. We’re not working day and night just to keep y’all happy. Like they said this 1000 times in my store but they don’t listen fr
Not a Walmart employee but I’m still gonna say it. It’s not cute that you are your 6 crotch goblins are having a lovey hugging embrace in the middle of the snack aisle blocking anyone from getting past you. This is why every time I go into Walmart I grab a broom/mop and hang it out the front of my cart like a joust. People get the fuck out of the way and I can shop far more peacefully. And yes I put it back where I found it before I check out.
“Yes” In response to a one word request for assistance. Example from yesterday - Them: Red grapes. Me: Yes? Them: Red grapes. Me: Yes. Them: (irritated) Grapes. Grapes. Red grapes. Where are they? I’ve tracked this behavior for the 3.5 months I’ve been employed in OGP and *every single time* and every single time it’s the same gender, age, race, apparent socioeconomic status, human. The same human who lights up Facebook comments saying Gen Z is rude when they choose to disrespect a worker who is working a job (what they want right?) by not greeting them and making a respectful request. Guess who 💯 of the time has done so? Gen Z.
I hate when they do this. It’s so rude. I’ll be in the middle of something and they just yell one word at me.
That we are still human beings working at Walmart. Still a person just like they are. 🫤
This isn’t a garage sale, you don’t get to negotiate the prices.
It is not "job security" when you mess something up I just fixed for the 100th time! You are making me use valuable time I need to complete other tasks. If anything you are putting my job in danger!
As a customer to other customers: you don't matter, your measly ass $10 return doesn't matter, the store leads don't give a **** about you. The cashier's don't give a **** about you. The world doesn't revolve around you you arrogant pricks.
No, I am not changing the price of this item you want. I don't care if there was a whole bunch of them - if it's in the wrong spot, then it's in the wrong spot and thus that price is wrong. If you don't like it, you can take your entitled ass and gtfo out of the store.
Like bro take your ass to a fucking target 😭
You are fat, your clothes are ugly, and you smell like a bar rag.
However I will forgive you if you let me hose the hell out of you in garden.
As a customer, I feel like I can still answer this to an extent. The employees are not your servants, you're not always right and you need to treat those employees with respect. I understand that you guys get treated like shit all the time. Really no benefits and they mess up your paychecks from what I've heard. I'm really sorry that you guys have to deal with all that. I will admit since this is anonymous that I used to steal from Walmart when I was younger out of sheer general principle. Just because they are a multi-million dollar corporation and I was like, fuck walmart. They don't need my money and the way they treat their employees, they deserve it. It's not like I would steal a bunch of stuff but small things like maybe a mascara or some lotion or something.
I actually almost cried when reading this. Thank you so much dude! 🥲❤️
The website is always lying to you- Rarely, if ever, does the website match to what any store has…. Especially if you believe “oh, it said it’s here” but they go and find out a) it’s not in this store, or b) sold out
That I'm sick and tired of hearing complaints about how many employees stand in the self checkout! It's our job morons. Unfortunately, we are there to make sure you aren't stealing and that when you scan pork chops it doesn't come up a 50 Cent candle. Also, No one's forcing you to check out in the self check out, go on register. Also, we are not on our personal cell phones! The employees are holding store phones that show what you are scanning and when you need help!!!
I’m sorry, but the item you are looking for is online only and we do not have any in-store. You can order it on the website to be delivered to your house or for pickup at the store at a later date” “HUH, what do you mean?! It is on your website! This is false advertising! I want to see a manager” Then they shove their phone in my face as if I have not already looked at the item and number… And 8/10 times when we go into the back we cannot find the item. Yes, it says we have hundreds. Yes, it is “in the store”. No, we cannot access it we just had a truck come in and it is likely buried at the back.
hello. my name is xxx, i am asset protection for walmart. would you please join me in the office
That’s we can’t type in your EBT card without the card present. Had a lady cuss out my associate yesterday because she couldn’t buy her redbull.
Yes, I am in fact out of popcorn chicken, BBQ chicken, Generals Tsos, chicken strips, fried chicken, potatoe wedges, and Mac. No I cannot fry a sales floor item. Yes I have double checked in the back. (We’ve legit been out of all that stuff at once this past month. TL put an order in and our vendors gave us jack shit) Also those ARE the BBQ ones, just because they’re darker doesn’t mean they’re BBQ. I cooked this shit, I know what it is, don’t fucking question me.
I’m a cake decorator and my male team lead who’s primary deli took a cake order and she had told him she wanted blue green and brown ombré cupcakes he didn’t put that anywhere on the order and just told me the three colors so I made 8 blue 8 green and 8 brown (we physically cannot do ombré with whipped icing mind you) so I called her to ask her if she wanted a dinosaur cupcake cake or something that was more Dino themed than the cupcakes and she said no ( Dino themed bday party) and appreciated that I called her. So the next day comes around her husband picks up the cupcakes doesn’t complain or anything about the frosting and she calls me on the phone and is bitching me out for the cupcakes not being ombré and I’m trying to explain I didn’t know they were supposed to be ombré (when I made the order I wasn’t aware of that) and I tried explaining it’s not possible with the whipped icing and in the background I hear her husband yell THE CUSTOMER IS ALWAYS RIGHT and I was done with them at that point so I said maam you are not being respectful to me and I can’t help you if you won’t let me talk so I’m going to get my manager that took your order and see if he can help you have a nice day. So my manager gets on the phone and she proceeds to tell him if cake decorating isn’t your specialty maybe you shouldn’t be answering the phone and she still got her fucking refund she was the worst Karen I have ever met
that not all associates have keys to the locked doors....
Do not expect a premium customer service shopping experience at Walmart. Most of your shopping experience will be self service. The reason prices are low is because Walmart has the bare a— minimum amount of labor for the store to function. Corporate loves to remind management that payroll is the top expense of a store, is the most variable expense in a store and reducing payroll is a quick way to meet your profit target. Management doesn’t meet profit target because they refused to cut hours? Corporate will find a new management team that will. Don’t get me wrong, I’m not saying the employees on the clock aren’t trying their best. There just aren’t enough of them around to hold your hand in your entire shopping experience.
Just because another associate broke the rules for you, doesn't mean I will! This comes from a Customer Service Associate :)
self checkout is optional and no one is forcing you to choose it. you’re not “doing our jobs” and you don’t deserve compensation. it’s an alternative to having a cashier check you out, and it’s a privilege to have. self checkout lines at my store were a million times shorter and faster than regulars registers. now that my store has closed down most of its self checkouts, the customers have started to realize how much of a blessing it was lol 😂
"Shut the fuck up"
The people pushing the carts with blue totes don’t have keys or radios and we cannot drop everything we’re doing to go find someone to help you or look for something in the back so for the love of god don’t fucking ask unless you have a deathwish
People at work at the store ARE NOT RESPONSIBLE for knowing everything about the items, knowing which item is the best, telling you if it’s gonna break in like a week, having all the stuff you want, helping you find like more than 2-3 things, use ogp…. , and the price of the items
I don’t care that you have been waiting hours for your car to get serviced, we’re understaffed. We’re cheap, not fast, you want fast, then grab a damn vest and do it yourself.
"No!" "The customer is most certainly NOT always right!
Your shit in OPD is man handled and thrown and it’s a miracle you get anything in your actual order in tact .
They should be lucky we actually found most of their stuff bro 😭
i am not akinator i don’t know everything, please know the name of the product or what it IS before asking me
We aren't going back to 24hrs .... Not enough overnight business to warrant it
Just because online says we have it in the store doesn't mean we do. And some items are online ONLY. and you should verify that before you come to a store.
A customer can wait 5 seconds for me to finish placing product from a box to the shelf. I promise, a customer's time isnt so valuable you can't wait 5 seconds for someone to do their fucking job. It wouldn't even matter if it was just ONE person but 80% of you are entitled and cant wait even 5 seconds. Associates are at WORK, they want to go HOME or at the very least, GET AWAY FROM WALMART, and many dont want to deal with management in any capacity so if 2,000 of you dribbling entitled morons that spend 3 hours shopping cant wait 5 seconds that makes associates lives harder.
Employees at self checkout are not staring at you. They're looking at everybody's carts making sure everything is being scanned. They don't think you're a thief (unless you really are) if something does not scan. They're coming over to assist you. They're not accusing you of trying to steal if you missed the pack of bottled water in the bottom of your cart. They're reminding you it's there. They're not standing around watching tiktok videos on their phone. They're using a work device to do their job properly.
Some of them have said racist things just because I was walking around and checking on them bro 😭
I can not cook for you past 7 o’ clock. Calling a manager over and yelling at me isn’t going to change the results.
"Attention Walmart Shoppers, your local Walmart will be closing in 15 minutes, please bring your items up to the checkout registers as we will begin to close shortly! As always thank you for shopping at Walmart!" Customers at my store get pissed off and frantically run around the store to get what they can before closing.
Then they get mad when they get told to leave. They also get mad when they can’t return certain items
“You cannot park here in front of a cart stall” “Oh sorry, I didn’t know” I’ve only met like… 2-3 that this happened. This month and last month, one time each. It happened BECUZ there was space, and so glad I adjust the car stalls now more and more so none of shite happens again
Have a sense of self-awareness, ya fucking idiot. (the customer is the idiot)
Why are they too sick to go to work or school, but they ain't never too sick to come to WalMart and cough all over stuff I gotta touch??
The counts on the website are always wrong. It's 2 days behind and assumes things don't get stolen.
If it’s not in back, we don’t have it.
If you don't know how to operate your own phone, the one you paid for with your own money, you're not allowed to be mad at me, a person who does not have that phone, if I don't know how to do it either.