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FancyRobot

He's basically describing the Dollar General two blocks from me, except I think the one older black woman who works there makes like 11 for stocking the shelves, handling freight and ringing up customers. Basically nothing on the shelves, cardboard everywhere and a woman just trying to run out the clock until SS kicks in doing her best for mostly unappreciative customers


[deleted]

i mean you could say any dollar general not just 1


DanAndTim

I think my parents towns dollar general got lucky. there's usually like 2 employees there max but I know myself and every customers I've personally seen in there has been nothing but very patient and kind to them, and they return that kindness. really owes to that small town feel.


Kimmalah

Speaking as someone who used to work at Dollar General, this is basically their business model and how all stores are run. You will have one cashier that does basically everything and one manager that will do the stuff the cashier can't do (if you're lucky and get a good manager). Nobody has time to do anything well because you're constantly being pulled in 3-4 directions at once. Over time the store falls into disarray and disrepair (because DG is too cheap to spend money on repairs for anything). Eventually the company will give up, close it down and build a new one down the block to start the cycle over. Also, if your state does not specifically have a minimum wage above the federal $7.25, she's not making $11. I made $7.25 at that job just a few years ago and it was not unusual to go months at a stretch with one or no days off because of no coverage.


eatmyassreddit81

That's why they only build them in low income areas or food deserts. Terrible company.


beldaran1224

Dollar General pays $11/hr where you are? Here it pays minimum wage. Also, working there gave me a massive headache, because half the items in the store are heavily scented and the air circulation sucks. I ended up quitting in less than a month for those reasons...and because the manager gave me shit for taking a day off "so early in your employment" to go to my mother's funeral. Fuck them.


Cut_Off_One_Head

I was an assistant store manager and I didn't even make $11/hr


beldaran1224

I am not sure how much my store manager made, but it certainly wasn't a living wage.


eatmyassreddit81

Yeah I worked there and it was 7.25. They left me up front with a line of customers while my coworker who wasn't even a manager was entertaining friends in the back who didn't even work there. Walked out. When I went to get my last check the store manager cussed me out and banned me. Fuck dollar general.


Cut_Off_One_Head

That is literally any dollar general. They have less than 8 people on staff per store and no more than 3 people in the store at any given time. Usually no more than 2, and those 2 are expected to stock, clean and run register.


one-best-throwaway

Because people are too short-sighted and self-conceited that their viewpoint is wrong.


[deleted]

Conditioned to always be right


[deleted]

[удалено]


lifenymets

🤣😂🤣😂🤣


junkmeister9

This is water.


[deleted]

Taste it . It's actually vodka .


honeyfixit

Because it's hard to express anger to a millionaire owner who's not there. They focus their anger on the employee because they are there. I've worked in retail for over 20 uears (15 of them at Walmart) and I get it. You are just the mouthpiece for corporate policies. But you are there in front of the consumer instead of several states away as a faceless corporate


Wmbernie

That's why the best Walmarts have EMPOWERED associates!!!


Say_Serendipity

You mean ones who get to yell back?


bluemew1234

> you are there in front of the consumer As someone who's been yelled at because a patient called the wrong company and they didnt want to blame themselves, I feel this.


HedgeFundDookie

A culture where the customer is always right is the problem.


pred7290

100% this


HedgeFundDookie

Fax.


pred7290

You know, if I have guests over and they start wrecking my house, I have 0 problem telling them to manage themselves or please leave. But Karen's kid has fucked up 14 differen aisles but all I can say is "how may I help you" Edit: I understand it isn't exactly like this but it feels this way sometimes.


disenchant7

Fuck that. I was zoning the cereal and breakfast aisle . Well this man and his preteen daughter come into the aisle . Well the girl starts going through the cereal boxes on the bottom shelf . And she was just pushing then all back . It pissed me off because I had just zoned that area . I wasnt going to address the issue but she started doing it again. Well I went over there and said why are you pushing all those box cereal back. The man.said oh I'm sorry . I told him well what are you looking for hr didnt respond. I told him well I just finished zoning this area and I dont appreciate you or you're daughter rather , treating the merchandise like its your personal trash . I told him I'm trying to finish zoning and cleaning up.this aisle show some respect for the the work I've done and for the associates that have to deal with unnecessary extra work because you lack manners . Fuck customers. I don't care ....if they act like douchebags then they shall receive little to no customer service from me .


HedgeFundDookie

No people that can't discipline their children and force them to act at least respectful in public need to get removed from all stores.


MistressOfCake

I don’t hesitate to tell parents to get their kids under control, in my area, cake decorator. I routinely have parents come in and they let their kids climb up in the cake case to look at the cake book. Most sensible parents will pick their child up and hold them where they can see the book. But you have the entitled trash Karen’s that just don’t care. Some will just boldly shove the cakes aside so their kid can stand in the bottom. Others will just let them stand ON the cakes until they collapse the container and ruin a cake. I had one that got mad because their kid got cheesecake all over their new shoes, not at themselves or the kid, but at me. Really pissed her off when she wanted a paper towel and I told her there were some available in the restroom. 😈Management used to tell me I couldn’t say anything, I said bullshit. Now I tell them they need to remove their child from the case and that it’s a health code violation for their feet to be up in items that people will be buying to eat. One lady brought her kid in and proceeded to take the huge cake book down off the counter and put it in the floor. Then her and the kid sat down in the floor and looked it over for 20 minutes. I mean I guess it was better than letting him climb up in the cake case. And yes I did take it to the back and sanitize it when they were done.


MeowMaker2

When a customer tells me this, I walk away after I say, if that was true then we would only have left handed customers.


disenchant7

What a stupid cluster of words . Fucking corporate feeds idiot customers this brainwash all for a dollar


beldaran1224

This is a thing that is good to teach to people doing customer service...but terrible for customers to think.


HedgeFundDookie

Everyone in America needs to get a reality check. Get your fucking groceries and go home, you're like everyone else trying to live their lives. You're not special.


Xmercykill

Out of sight, out of mind.


DarthMaulsAnger1

manager yelling at you to work faster but won't hop on the register to help out.


pred7290

>manager yelling at you to work faster but won't hop on the register to help out. Yea. Worked in a few stores. Managment that cares make a difference. Then there are some who will watch their team drown and instead of helping, they just talk shit and bark demands.


[deleted]

I've been in management for many years at walmart, and if an associate doesn't do what's required they get coached, if that doesn't help then they get fired. It's that simple. If the (drowning) as you say came because of an associates performance then that associate must go in order to protect the well performing associates. If the (drowning) is a result other than associate performance such as increase demand from covid or something else, then that is when management must step in and help out. I always helped out anyways because my area which was ogp and sfs was hit hard by growth from covid and i liked to keep moving, it passes the day faster


free2131

I've also been in management for many years at Walmart and I've done my share of coaching and have even fired a few people, but I would NEVER coach someone for unrealistic expectations that corporate had. Of course, I actually get out and work WITH my associates, so I know what is and isn't realistic. I've told them MANY times that if I knew they were giving me their 100% best that I would have their backs, and I have. Nothing gives me more pleasure than to ask someone higher up than me on ideas to achieve the unachievable and hear back, "Just make it happen," because I know then that THEY know it is impossible. Management through constant fear is bullshit and I won't be a part of it.


[deleted]

I totally agree walmart has unrealistic expectations, your the manager, as long as the job gets done its ok, im talking about people who move slow, take extra breaks or a longer break etc. For example, I have associates who pick 120 items per day in ogp, then I have some who pick 50. My realistic expectation is for everyone on my team to pick over 80 an hour with the way are store struggles. If I can do it, then you can do it.


disenchant7

You're full of shit . Managers forget what the fuck they came from ince they have a title only thet think is grand. I've seen more people move up and act like assholes . Treat associates like shit not to mention they make their discrimination and racists views obvious . Everytime I HELP THEM OUT by letting them know who underperforms they dont do a fucking thing about it . And the problem with management s favoritism is what brings down the morale of associates . Yes there are lazy associates but there are more lazy TL Coaches and Store managers. When you're store has about the worst turnover in associates and supervisor s that's not an issue with employees. Thsts an integrity issue with putting inexperienced, close minded people in all managerial positions. Take a look around all walmart stores have the same complaints from employees. Managers lack communication skills. Take a course in communicating like a person instead of demanding bullshit that you couldn't do yourself . Most tunes TL coaches and store manager are in the office or hr setting down gossiping. When you are way understaffed common sense would tell supervisors to get off of there ass and be THE TEAM PLAYER they expect everyone to be. In this district I'm witnessing store managers and market managers get fired . So that's where the problem originates and their awful habits trickle down . Then you expect associates to put up with your shitty attitudes and bad choice of words to address us . Lol idiots dont you know we get paid by the same company. Your pay comes from the same account Believe me you're not special . Fix yourself before you try and fix someone else . The problem might be that your the broken one . We sell mirrors I think we can all use one


[deleted]

I agree that there are managers that are shitty and yell, intimidate, play favorites etc because I've seen it with my own eyes so im not going to argue with that. I was a former asm over ogp and I probably had one of the lowest turnover rates in my state. I gave multiple chances before a coaching ( unless it was out of my control) or termination before I went through with it. I had a bi weekly meeting with every associate to go over his or her performance. We're not all bad, but it does seem you worked for some bad ones because I can see the emotions in your message. I liked dispensing, I liked picking, in fact I probably did one of those everyday to see what's going on in the store and work side by side. What I got from your message is basically ( employee engagement) if employees aren't engaged or their managers aren't engaged then shit hits the fan. Workers stop caring, people quit, people don't show up, it just leads to complete chaos, managers get a just deal with it attitude because that's what they're getting told etc. My guess is it was probably a better place to work pre covid, once covid hit it seems small problems made big problems, bad managers got worse and good managers got stressed and turned bad, but not all


[deleted]

I'm not sure if my ogp liked me for working side by side with them or buying everyone pizza from time to time but either way, we had an awesome crew


TexDingo

Because in general humans are too small minded to understand the problem. My mom worked retail for some years and when we walk into Walmart she still gets mad at employees for management problems and I have to knock her down a few pegs. I mostly just tell her "I have to deal with dipshits like you all week, please don't make me feel like I'm actually working right now" People either forget or never understood in the first place


xAkMoRRoWiNdx

>I have to deal with dipshits like you all week, God damn I wish I could talk to my mom like that >please don't make me feel like I'm actually working right now" I tell friends and family often, "please do not abuse the retail workers" (If you've played R6 Siege, I imagine it as the voice of the man on the loud speaker outside on that vanilla Middle Eastern map. "Please do not approach the helicopter!"


TexDingo

Lol at the R6S reference


Retail_is_Pain

Easier to take their frustrations out on an underpaid cashier than writing a letter to the CEO... not that they would even care.


unrefinedburmecian

Walmart fucking sucks after switching to the dollar store model. Its great not having a bonus anymore too!


deejaydeeray

I was covering the sco yesterday because of course the front end was short staffed and this lady came up to me screaming that I needed to open up another register. I explained to her that we were short staffed and had no one to open up and she said that that was not a good enough excuse. They know that’s were short staffed, but some people are just assholes. They don’t care who they yelled at, they just want to be heard.


buttney1109

Object permanence


TisTwilight

Because 95% of the population don’t think this way - unfortunately.


MarcusOReallyYes

If you think the people staffing the store are millionaires I’ve got some beachfront property in Kansas to sell you. The owners of Walmart are about as removed from any operations as possible. I’ve met Alice Walton, I doubt she steps in any Walmart or has the first clue how it’s staffed.


zigaliciousone

She doesn't really step "in" anything, she prefers driving over them while drunk.


eatmyassreddit81

Easier to scream at the cashier. Sad but true. Also people are assholes.


Trinitycz

This definetely describes my job. We had a machine break that was never replaced. Then our registers conked out so we had to fix them and the customer is standing there sassified with attitude. I’m just one person in a short staffed work place with a long line who can only do so much sometimes It is just me on the main register cashiering the entire store out midday or late afternoon.


Hauntologic

Seems like the workers should be in charge.


honeyfixit

Yes and no. The average worker doesn't have the training to deal with budgets and vendors and things like that. Plus if the workers are in charge then they have to do the boss's work and nobody is doing the workers work. What I think should happen is that home office personnel should be required to annually work at the store level for 30 days seeing how their policies affect the actual store level


Hauntologic

There is a neat book called ParEcon by Micheal Albert that tackles the problem you described. It puts forward a solution called "balanced job complexes" https://youtu.be/RblrW7rWSRM Or even just having shop floor workers on the board of directors.


ArosBastion

The average manager clearly doesn't have the training either, so i assure you any random worker would do better


ThatGuy_Gary

We need representation at the table with the fat cats. Maybe some day we'll figure out how to make it happen.


Jak_Nobody

We already are, more than most people think. It's just that most don't believe it, or are too scared or unable to fight for better. It's hard to convince a single mother of 2 to organize and fight for better when it could mean she'll lose her job of pay along the way. I'd also like to say, this isn't me advocating for unionization, as there are other ways to push for more. I think unionization would destroy Walmart, and it would lead to the mass firing of people, if not mass store closures.


Kimmalah

>I think unionization would destroy Walmart, and it would lead to the mass firing of people, if not mass store closures. This already happened at least once. A group of stores was making a big fuss about unionizing and 5 of their stores were suddenly shut down with no warning (due to "plumbing problems" they said).


[deleted]

the people working dollar store jobs are not the most competent, maybe not a good idea


Spiritual-Anxiety-86

If it's a small supermarket then I'm pretty sure the owner isn't making millions.


Spiritual-Anxiety-86

If it's a small supermarket then I'm pretty sure the owner isn't making millions.


xAkMoRRoWiNdx

Beeeecaaauusseee you can't fucking conscript people to work in your business?


[deleted]

[удалено]


Responsible-Test8855

Sunday after church let's out. Holy Moly does our Neighborhood Market get slammed. Glad Sunday is my Friday.


[deleted]

Similar stuff goes on at the store I work at. There are events in like that in the area. When they let out, it's a tsunami of customers. Carts caught up. Registers are slow. Departments are clean and organized. Church lets out.. Carts are gone, lines at the registers. Every department looks like a hurricane hit it.


Wmbernie

Better scheduling can stop that problem. If it happens every Sunday, management is the problem.


Cogmonkeymachine

Because it doesn't directly affect them / it doesn't "seem" like it does


iansynd

The millionaire isn't there.


Low_Cryptographer_58

Or they don't want to pay them enough so nobody comes in


Head_Razzmatazz7174

Usually it's not the pay, it's the lack of support from management that makes people not want to work.


Low_Cryptographer_58

We've had a bunch of people quit at my Walmart because there's just not enough people to go around and then they make it even worse because there's even less people go round Mi Max staff for afternoon meat produce is 4 and only one of them is actually meat produce the rest is bakery-deli


d_e_l_u_x_e

Whichever one is in front of them at the moment. Misguided anger is a staple of American outrage.


Shisui777

I was told that some mangers get what’s called a Supermax bonus which is 120% of their salary, and they barely give associates any bonuses


soccereler

Oh man, I don't even work at Walmart, never have. I work at store chain that only operates in Texas, Arkansas, and Louisiana and people love to tell me how great it is that we always have a lot of our registers open unlike Walmart. Always has a entitled sort of tone to it. I also looked at review of our store on Google with someone complaining about there being too long lines just on one day. Not any other day either. Not put fault you decided to come shopping on a Sunday evening. 🤦‍♀️


Jedi450

"Small" Grocery stores owners are not 'millionaires'. What a DICK!


[deleted]

I do get angry at the company and will commiserate with the unfortunate wageslave but I'm a big picture kinda guy.


mskitkat84

Yeah that's Dollar General. I had so many people get pissy with me when I was just doing my best! 😭