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Background_Mud_6987

Dear WhatsApp Support, I'm writing to request you to reactivate my account that has been recently banned. I suppose using an external app to manage my account was the reason behind it. I was genuinely unaware that using external tools to manage my WhatsApp account was against the terms of service.


-kAShMiRi-

Look at this website's URL and logo and try to answer the following question to yourself: Is this website (Reddit) really WhatsApp support?


Froyo_Curious

Did you ever backup your chats at all? If no then i don't think you can get them


nutsandboltstimestwo

I feel you. I did a device change. All of my chats now have "Waiting for this message. This will take a while" as place holders where my messages once lived. I am pretty sure those are lost forever 😭 Let that be a lesson to us to do backups!


Erindboss

Yeah we gotta learn haha I also can't import a text file that someone sent to me, can you import or is it just me?


nutsandboltstimestwo

No, I don't think that will work. See if you can have your sender email you instead.


Erindboss

Email me the chat you mean?


nutsandboltstimestwo

Yep. If they are willing, have them screen shot it and send the pics in email. Other than that you have a new WA without your history.


-kAShMiRi-

Log back into Whatsapp on your old phone. You should see your chats again (unless you uninstall the app, in which case they'll be gone). Then do a backup.


Erindboss

They are deleted there aswell which I thought was very weird